I started in media measurement and digital analytics, working with publishers, advertisers and media agencies: audience measurement, campaign and streaming analytics, and the SDK implementations and validation underneath them. Certified Digital Analytix Expert with comScore in 2015. The recurring question there was whether a number could be trusted, which is the same question a customer profile raises later on.
From measurement the work moved to audience platforms: DMP use cases, segmentation and activation, Adobe Analytics and Audience Manager. That is where customer data stopped being a reporting problem and became an architecture problem, with identity, consent and latency as the hard parts.
Then nine years inside Adobe Consulting EMEA as a senior consultant, first across the Experience Cloud solutions, later on Adobe Experience Platform: Real-Time CDP, Customer Journey Analytics, Web SDK collection, and custom activation through Destination SDK. Enterprise programmes in telecom, finance, media, retail and regulated industries, often the escalated ones where the XDM model, the identity strategy or the governance had come apart. Alongside that, training: over 200 professionals on Audience Manager and Adobe Experience Platform.
Teaching has run through all of it. Inside Adobe I built and delivered training for customer teams and developers, over 200 professionals across Audience Manager and Adobe Experience Platform, and that habit shaped how I work now: take what the platform does, put it next to the customer's own architecture, use cases and data, and keep going until the team can apply it independently in their own environment.
Since early 2026 I do the same work independently, on the client side. The order of that route matters more than the length of it: I design the things I have built, validated and debugged myself, which is why I can tell an architecture that will hold from one that only looks good in a diagram.